“`
❓ Frequently Asked Questions
🛒
How do I place an order?

Browse our products, select the item you would like to purchase, add it to your cart and proceed to checkout. Follow the steps provided to complete your order.

đŸ’ŗ
How can I pay for my order?

Payment options available at checkout will be displayed when you place your order. Please follow the payment instructions provided after completing your order.

đŸĻ
Will I receive your banking details after placing an order?

If your selected payment method requires a bank transfer, our banking details will be provided after your order has been placed. Please use your order number as the payment reference where applicable.

🚚
Do you offer delivery?

Yes. We currently offer delivery in and around Durban. Delivery charges depend on your location and the size and requirements of your order.

📍
Do you deliver outside Durban?

Delivery to Johannesburg and other areas may be arranged at an additional cost, depending on the order size, location and delivery requirements. Please contact us before placing your order to confirm delivery arrangements.

đŸ“Ļ
How long will my order take to arrive?

Delivery times may vary depending on stock availability, your location and the delivery requirements of your order. We will provide delivery information where applicable.

🔎
What if an item I want is out of stock?

If a product is unavailable, please contact us. We can confirm availability and, where possible, advise you when the product is expected to be available again.

â†Šī¸
Can I return an item?

Returns are subject to our returns policy and the condition of the product. If you receive a damaged, incorrect or defective product, please contact us as soon as possible.

❌
Can I cancel my order?

Please contact us as soon as possible if you need to cancel an order. Cancellation requests are subject to the status of the order and whether it has already been processed or dispatched.

đŸĒ
Can I collect my order from a branch?

Collection availability may depend on the product and branch stock. Please contact us to confirm collection options before travelling to the branch.

📞
How can I contact Mahomed Builders?

You can contact us using the contact details provided on our website. Our team will be happy to assist with product, order and delivery enquiries.

Can’t find the answer you’re looking for?
Contact Mahomed Builders and our team will be happy to assist you.
Thank you for choosing Mahomed Builders.
“`